Returns & Exchanges
At Darts Online, we want you to be fully satisfied with your equipment, which is why we offer a 30-day hassle-free return policy on all unused gear in its original packaging. If your darts aren't hitting the mark, our simple exchange process ensures you find the perfect set for your game.
Initiate Your Return
Log into your account and select the order containing the items you wish to return to receive your unique Return Authorization Number.
Package Your Gear
Place the unused items back in their original retail packaging, ensuring all flights, shafts, and accessories are included to qualify for a full refund.
Ship It Back
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized carrier location or local post office.
Receive Refund or Exchange
Once our warehouse team inspects your returned equipment, we will process your refund to the original payment method or ship out your requested exchange within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing